Instant Annual Servicing for Drain Doctor from ESS

ESS assisting Drain Doctor with it's annual servicing of fleet Confined Space Safety Equipment.

ESS is a leading specialist in safety, survey, communication, and test & measurement equipment. Renowned for an innovative approach to customer service, ESS offers the unique ability to bring fully equipped servicing workshops directly to customer sites, providing unparalleled convenience and efficiency in equipment maintenance and repairs.
Drain Doctor, a nationwide plumbing and drainage service provider, faced an urgent need for annual servicing of its fleet of Confined Safety Equipment. This equipment is critical for ensuring the safety of their team during high-risk operations, making timely servicing non-negotiable.
 

Drain Doctor required a quick, reliable and cost effective solution to service their Confined Space Safety Equipment without causing operational delays or extended equipment downtime. Traditional servicing methods, which often involve transporting equipment offsite, posed a challenge due to the time lost in transit and the potential disruption to business operations.

ESS leveraged the mobile workshop fleet, a network of highly specified and fully equipped vehicles designed for onsite servicing. With national coverage and flexibility, ESS dispatched mobile servicing units directly to Drain Doctor’s operational site.
The mobile workshop was able to perform instant annual servicing of the confined space safety equipment, allowing Drain Doctor to avoid the time consuming process of transporting equipment to and from an offsite location.
 

The collaboration between ESS and Drain Doctor yielded the following key outcomes; Instant Servicing, ESS provided annual servicing for Drain Doctor’s fleet of safety equipment onsite, ensuring minimal downtime and immediate readiness of all serviced equipment. Operational Efficiency, by reducing downtime, Drain Doctor’s operations continued seamlessly, keeping their team equipped and ready to respond to customer needs without delays. Cost Effectiveness, Onsite servicing eliminated transportation costs and downtime-related expenses, delivering a more cost-effective solution and Safety Assurance, with the confined space safety equipment fully serviced and certified for use, Drain Doctor ensured the safety of its workforce while maintaining compliance with industry standards.

The partnership between ESS and Drain Doctor highlights the value of innovative, onsite servicing solutions in addressing critical business challenges. By bringing the mobile workshop directly to the customer, ESS delivered a fast, reliable and cost effective solution that kept the workforce safe, productive and compliant. 

"Great service and a huge convenience being able to have it done at our offices" Mike Baddeley, Director at Drain Doctor. 

If you have a need for equipment servicing in time sensitive industries get in touch.