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09 Sep 2024

ESS West Bromwich Achieves Leica Geosystems Service Centre Authorisation, Expanding National Coverage with Four Accredited Workshops

ESS West Bromwich Achieves Leica Geosystems Service Centre Authorisation, Expanding National Coverage with Four Accredited Workshops

We are proud to share a significant milestone for ESS as we have officially achieved Leica Geosystems Service Centre Authorisation at our West Bromwich branch! This accreditation is a testament to the hard work and dedication of our team, who have consistently demonstrated a high level of service excellence and technical expertise.

As a company committed to supporting our clients with the highest standards of equipment servicing and maintenance, this authorisation is a crucial step in strengthening our position as a leading provider of support for Leica Geosystems products across the UK.

Nationwide Coverage with Four Accredited Workshops
In addition to the recognition of our West Brom location, ESS now boasts national coverage with four Leica-accredited workshops strategically located across the UK. This extensive coverage enables us to offer fast, reliable service to customers nationwide, ensuring that Leica Geosystems’ equipment is expertly maintained, reducing downtime and keeping projects on track.

Our Leica-accredited workshops are designed to meet the rigorous standards set by Leica Geosystems, enabling us to provide service and support that aligns with their cutting-edge technology. Each workshop is equipped with the tools, knowledge, and processes necessary to offer reliable solutions for the most complex technical challenges our customers may face.

Positive Audit Feedback: A Testament to Team Excellence
Achieving the Leica Geosystems Service Centre Authorisation comes with high expectations and a thorough audit process. We are delighted to share that the feedback from the audit was overwhelmingly positive. The auditors specifically noted:

"The team is very focused and has created a well-organised, viable Level 2 facility."

This recognition reinforces our commitment to excellence and operational efficiency. The audit feedback highlights the attention to detail and high standards maintained by our team at ESS West Brom. It is a reflection of our shared goal to continually push the boundaries of quality and service across all our locations.

What This Means for Our Customers
For our valued customers, this authorisation offers a range of important benefits:

Quality Assurance: With official Leica Geosystems accreditation, customers can trust that their equipment is being serviced to the highest industry standards by trained professionals.

Faster Turnaround: Our expanded national coverage ensures reduced downtime, as customers have access to multiple accredited workshops across the UK, allowing for quicker repair and maintenance times.

Expert Technical Support: With Leica Geosystems authorisation, we can provide specialised technical support, ensuring that equipment performance is optimised and future issues are prevented through regular and reliable servicing.

Confidence in Service: The positive audit feedback, noting our team’s focus and the well-organised nature of our facilities, means customers can feel confident that their equipment is in capable hands.

Our Vision Moving Forward
At ESS, this is just the beginning. Our goal is to continue to build on this success by constantly enhancing our capabilities, expanding our reach, and further developing our expertise in the industry. We remain committed to ensuring that our customers receive the best possible service and support for their Leica Geosystems equipment, no matter where they are in the UK.

As we move forward, we are excited about the opportunities this accreditation brings and the enhanced level of service we can offer. We are grateful for the trust and support of our customers, as well as the dedication and hard work of our team, which has been integral to achieving this milestone.

Thank You to Our Team and Clients
We want to extend a heartfelt thank you to our incredible team for their unwavering focus, attention to detail, and the passion they bring to their work every day. Their commitment to excellence is the driving force behind this accomplishment.

To our clients, thank you for your continued trust in ESS. We look forward to providing you with even better service, ensuring that your Leica Geosystems equipment performs at its best, and helping you achieve success in your projects.

At ESS, we believe in delivering more than just service—we deliver confidence, reliability, and peace of mind. With Leica Geosystems Service Centre Authorisation and national coverage, we are well-positioned to continue meeting the evolving needs of our customers across the UK.

Contact the West Bromwhich Team using the contact information or form below;

T: 0121 5257085

E: [email protected]